▼Seller
teamLab Inc.

▼Representative Director
Toshiyuki Inoko

▼Sales Manager
Daisuke Sakai

▼Address
Shinko Building 6F Reception, 2-12 Kanda Ogawamachi, Chiyoda-ku, Tokyo, Japan

▼EN TEA Operating Company
Kiryu Kousyou Co., Ltd.
3814-1 Fudoyama Hei, Ureshino-cho, Ureshino-shi, Saga, Japan
TEL: 0954-42-2510

▼Email Address
info@en-tea.com

▼Product Price
Displayed on each product page

▼Order Method
Online purchase through shopping cart

▼Payment Methods
Credit Card (VISA / MASTER / AMEX / JCB)
Amazon Pay
PayPal
Paidy (Postpaid Payment)

▼Other Charges Besides Product Price
■Shipping Fee
Flat rate: 550 JPY (tax included) throughout Japan
*Free shipping on orders over 8,000 JPY (tax included)

■International Shipping Fee
For overseas orders, the shipping cost will be calculated based on the destination region and total package weight (including items and packaging materials), according to EMS (Express Mail Service) rates. Shipping zones and rates are determined in accordance with EMS guidelines.

▼Payment Due Date
Credit Card: Immediate
Amazon Pay: Immediate
PayPal: Immediate


▼Delivery Time
Orders are generally shipped within 2–3 business days after confirmation.
*You will receive an email notification once your order has shipped. Please note that during busy periods, notifications or deliveries may be delayed.
*For pre-order items, estimated shipping dates are indicated on each product page.

▼Returns and Exchanges
Returns are only accepted for defective or damaged products.
If you receive a defective item, please contact us via our Contact Form.
We do not accept returns or exchanges for reasons other than product defects.